Get DDU and the AMD clean up programs use the AMD Clean up first once it has removed all of the old driver it will ask you to restart do not do the restart yet run DDU and then restart I say this because the AMD Cleanup tool doesn’t always get everything once DDU is done your pc/laptop will restart this has to be done in safe mode to work once your pc has rebooted then and only then do the install of the new or newest drivers from AMD
Half of the time it is not the card it would be windows overwriting the new drivers from AMD with legacy drivers from Microsoft I also have the radeon RX 7600 XT and was having this very same problem and found out that Microsoft is doing this and to stop that you would have to turn off the automatic download of drivers from Microsft
So I’ve been having this exact driver timeout and crash issue with wow and wow only. 6800xt ryzen 9 3900xt, every other game no issues
Im having a similar issue with WoW when running PTr 10.2 version. My game Just closes out of nowhere with no error msg whatsoever. No issue at all on retail 10.1.7 until now, that is already on 10.2 version, though not yet available to play, but already started do close by itself on menu screen.
I got a 6900xt with 7800x3d cpu.
No issues on my laptop that has Intel/Nvidia setup.
Game doesn’t allow me to run on DirectX 12, and even on Dx11 still closes by itself. At first I thought it was a issue with ptr, but now it has come to retail as well, after 10.2 update.
There is indeed a compatibility problem with Blizz and AMD. Too many ppl having problems.
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Same here. 10.1.7, no problems. 10.2 late PTR or today after patching, have a lot of trouble getting through to the menu. I just found that if I alt tab away from the frozen client, it eventually got to the menu. I am…concerned.
Didnt have a problem with 10.1.7. Had this problem with the 10.2 PTR, was able to uninstall and reinstall but then after opening it a time or two it would not launch anymore. Now with 10.2 out, it is happening to where I can’t launch the game, works if I go to dx11 but curious that it worked previous to 10.2.
Same thing, I managed to play a bit on ptr 10.2 with Dx11, but it would close the game randomly quite often. Quite annoying
Now it is happening on retail, sigh
A curious fact is that whenever M+/raid was not available on ptr for testing, this issue didn’t happen.
I’ll chime in here with my experiences.
I’m a long-time user of MSI (AMD Chipset) graphics cards.
Back when the XT cards where first being put out, I started having issues with WoW.
I literally smoked 2 RX 6900 XT Trio cards before I realized the issue.
What I discovered with the assistance of MSI and AMD support was the GPU’s can’t take the heat that is produced from WoW if you’re trying to play WoW with anything other than minimal settings.
And they have never improved the heat issue with any subsequent GPU’s in the Trio cards.
I have literally considered returning to dual cards in crossfire so I can return to playing WoW with all my sliders max’d as well as all the rest of the bells and whistle features.
You’ll need to monitor your GPU’s temp as it will hit 100+ Celsius easily with sliders and features set to higher settings. Even toning everything down, Spell graphics will cause the GPU to temp spike and crash.
The only fix that was implemented over the course of all the beginning issues was they wrote a force shutdown into the GPU to cause an entire system shutdown so that the GPU would not smoke itself. Thus, causing them flooded with RMA’s from folks smoking their cards. Like I did with two.
All I can say is turn your sliders and features down. And watch your GUP temp.
Now I rarely Temp spike in dungeons and raids. But I will sometimes need to turn away from the spell focus as I watch the temp climb and hit 100 Celsius.
Can often be problematic in outdoor areas when you have a large gathering of both faction folks for a World Boss or other public event.
Just my two coppers on what I have discovered in my travels with current MSI AMD chipset higher end cards.
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I keep MSI afterburner overlay when playing and temps never rise above 60°c even with setting maxout, on both cpu and gpu, don’t think temp is the issue in this case
Yeah i’ve monitored temp closely. I don’t usually go above 60-70 degrees with GPU while playing WoW or any game. I have 7900 XTX
Howdy!
I am locking this thread. This issue is not the same as the original poster issue. This is new for 10.2. I do recommend posting in this thread and try launching the game in DirectX11 following the steps Here. NOTE: While using DirectX11, some graphics features may not be available in the game, and performance might be a little worse than normal. I also recommend turning on Graphics Quality down to compensate for any performance issues until this issue can be resolved.
Thank you.
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