Still having the problem with build 33095, although I encountered some new behavior. Hovering above the moon rock in Shadowmoon Valley (Draenor), my screen froze. I tried to turn the camera so that it was pointing up to no avail. However, I was not getting the spinning wait cursor (beachball) that MacOS displays when an application is unresponsive. Also, my machine was not hardlocked. When I pressed the Escape key, I heard the sound that I normally hear when the game menu is displayed. When I typed Enter /exit Enter I heard the same sound effect of a menu popping up. I realize now that it was the “20 seconds until exit” dialog, although it did not display on the screen. About 20 seconds later, the client exited. When I relaunched and logged into that character, the camera was pointing straight up. So it seemed to be taking my inputs while the display was frozen. Even though display output was frozen, audio output and input seemed to be working.
While that is by no means a playable solution, I thought it was interesting enough to report since I had not seen this behavior before.
MacBook Pro (14,1)
MacOS 10.14.6
WoW Client 8.3.0.33095 (x64)
Intel Core i5 2.3 GHz (2 cores)
Intel Iris Plus Graphics 640
16 GB RAM
4 Likes
A new one… Trying to kill the World Boss in Storm Song Valley, in a group of 10 or more. I was on my mage and hit Time Warp and then my Focused Azerite Beam, and that was the end of that. The game froze and forced a restart. When I logged back on, I was inside the Crucible of Storms instance, and not at the beginning. I have had freezing/ spinning color wheel multiple times trying to do world quests tonight. This was the first forced restart today. I guess that’s an improvement?
panic(cpu 1 caller 0xffffff7f8d43fad5): userspace watchdog timeout: no successful checkins from com.apple.WindowServer in 120 seconds
service: com.apple.logd, total successful checkins since wake (50940 seconds ago): 5095, last successful checkin: 0 seconds ago
service: com.apple.WindowServer, total successful checkins since wake (50940 seconds ago): 5083, last successful checkin: 120 seconds ago
Backtrace (CPU 1), Frame : Return Address
0xffffff9130f5b820 : 0xffffff800c33bb1b
0xffffff9130f5b870 : 0xffffff800c4733e5
0xffffff9130f5b8b0 : 0xffffff800c464e5e
0xffffff9130f5b900 : 0xffffff800c2e2a40
0xffffff9130f5b920 : 0xffffff800c33b207
0xffffff9130f5ba20 : 0xffffff800c33b5eb
0xffffff9130f5ba70 : 0xffffff800cad2575
0xffffff9130f5bae0 : 0xffffff7f8d43fad5
0xffffff9130f5baf0 : 0xffffff7f8d43f7e6
0xffffff9130f5bb10 : 0xffffff800ca66fcb
0xffffff9130f5bb60 : 0xffffff800ca70083
0xffffff9130f5bca0 : 0xffffff800c422c22
0xffffff9130f5bdb0 : 0xffffff800c341998
0xffffff9130f5be10 : 0xffffff800c318625
0xffffff9130f5be70 : 0xffffff800c32f0d5
0xffffff9130f5bf00 : 0xffffff800c44b485
0xffffff9130f5bfa0 : 0xffffff800c2e3226
Kernel Extensions in backtrace:
com.apple.driver.watchdog(1.0)[EFAA17B9-A62C-30B7-9602-0BB5282EDDD6]@0xffffff7f8d43e000->0xffffff7f8d446fff
BSD process name corresponding to current thread: watchdogd
Mac OS version:
19C57
Kernel version:
Darwin Kernel Version 19.2.0: Sat Nov 9 03:47:04 PST 2019; root:xnu-6153.61.1~20/RELEASE_X86_64
Kernel UUID: C3E7E405-C692-356B-88D3-C30041FD1E72
Kernel slide: 0x000000000c000000
Kernel text base: 0xffffff800c200000
__HIB text base: 0xffffff800c100000
System model name: iMac16,2 (Mac-FFE5EF870D7BA81A)
System shutdown begun: NO
Panic diags file available: YES (0x0)
System uptime in nanoseconds: 98890787931383
last loaded kext at 12229504357: @fileutil 20.036.15 (addr 0xffffff7f8d75b000, size 114688)
last unloaded kext at 98823699748962: >usb.!UHostPacketFilter 1.0 (addr 0xffffff7f8d93d000, size 24576)
loaded kexts:
@fileutil 20.036.15
AudioAUUC 1.70
@filesystems.autofs 3.0
!APlatformEnabler 2.7.0d0
AGPM 111.4.1
X86PlatformShim 1.0.0
!AUpstreamUserClient 3.6.8
!AHDA 283.15
!AGraphicsDevicePolicy 4.5.21
@AGDCPluginDisplayMetrics 4.5.21
!AHV 1
|IOUserEthernet 1.0.1
|IO!BSerialManager 7.0.2f4
eficheck 1
pmtelemetry 1
@Dont_Steal_Mac_OS_X 7.0.0
!ASMCLMU 212
!A!IBDWGraphics 14.0.3
|Broadcom!B20703USBTransport 7.0.2f4
!A!IBDWGraphicsFramebuffer 14.0.3
!AMCCSControl 1.13
!AThunderboltIP 3.1.3
!A!ISlowAdaptiveClocking 4.0.0
!ALPC 3.1
!ATopCaseHIDEventDriver 3420.1
!AVirtIO 1.0
@filesystems.hfs.kext 522.0.9
@!AFSCompression.!AFSCompressionTypeDataless 1.0.0d1
@BootCache 40
@!AFSCompression.!AFSCompressionTypeZlib 1.0.0
!ASDXC 1.7.7
|!ABCM5701Ethernet 10.3.5
AirPort.BrcmNIC 1400.1.1
!AAHCIPort 341.0.2
@filesystems.apfs 1412.61.1
@private.KextAudit 1.0
!ARTC 2.0
!AACPIButtons 6.1
!AHPET 1.8
!ASMBIOS 2.1
!AACPIEC 6.1
!AAPIC 1.7
$!AImage4 1
@nke.applicationfirewall 303
$TMSafetyNet 8
@!ASystemPolicy 2.0.0
|EndpointSecurity 1
@kext.triggers 1.0
DspFuncLib 283.15
@kext.OSvKernDSPLib 529
!AGraphicsControl 4.5.21
|IOAVB!F 800.17
!ASSE 1.0
|IONDRVSupport 569.3
@!AGPUWrangler 4.5.21
|Broadcom!BHost!CUSBTransport 7.0.2f4
|IO!BHost!CUSBTransport 7.0.2f4
|IO!BHost!CTransport 7.0.2f4
X86PlatformPlugin 1.0.0
!AHDA!C 283.15
|IOHDA!F 283.15
@!AGraphicsDeviceControl 4.5.21
|IOAccelerator!F2 438.2.8
|IOGraphics!F 569.3
!AThunderboltEDMSink 4.2.2
|IOSlowAdaptiveClocking!F 1.0.0
!ASMBus!C 1.0.18d1
IOPlatformPlugin!F 6.0.0d8
!ASMBusPCI 1.0.14d1
@plugin.IOgPTPPlugin 800.14
!AHS!BDriver 3420.1
IO!BHIDDriver 7.0.2f4
|IO!B!F 7.0.2f4
|IO!BPacketLogger 7.0.2f4
usb.!UHub 1.2
!AMultitouchDriver 3420.2
!AInputDeviceSupport 3420.4
!AHIDKeyboard 209
usb.networking 5.0.0
usb.!UHostCompositeDevice 1.2
|IOAudio!F 300.2
@vecLib.kext 1.2.0
|IOSerial!F 11
|IOSurface 269.6
@filesystems.hfs.encodings.kext 1
|IOAHCIBlock!S 316.40.3
|IOEthernetAVB!C 1.1.0
|IO80211!F 1200.12.2b1
mDNSOffloadUserClient 1.0.1b8
corecapture 1.0.4
|IOSkywalk!F 1
|IOAHCI!F 290.0.1
usb.!UXHCIPCI 1.2
usb.!UXHCI 1.2
!AThunderboltDPOutAdapter 6.2.4
!AThunderboltDPInAdapter 6.2.4
!AThunderboltDPAdapter!F 6.2.4
!AThunderboltPCIDownAdapter 2.5.2
!AThunderboltNHI 5.8.1
|IOThunderbolt!F 7.4.7
|IONVMe!F 2.1.0
|IOUSB!F 900.4.2
!AEFINVRAM 2.1
!AEFIRuntime 2.1
|IOSMBus!F 1.1
|IOHID!F 2.0.0
$quarantine 4
$sandbox 300.0
@kext.!AMatch 1.0.0d1
DiskImages 493.0.0
!AFDEKeyStore 28.30
!AEffaceable!S 1.0
!AKeyStore 2
!UTDM 489.60.3
|IOSCSIBlockCommandsDevice 422.0.2
!ACredentialManager 1.0
KernelRelayHost 1
!ASEPManager 1.0.1
IOSlaveProcessor 1
|IOUSBMass!SDriver 157.40.7
|IOSCSIArchitectureModel!F 422.0.2
|IO!S!F 2.1
|IOUSBHost!F 1.2
!UHostMergeProperties 1.2
usb.!UCommon 1.0
!ABusPower!C 1.0
|CoreAnalytics!F 1
!AMobileFileIntegrity 1.0.5
@kext.CoreTrust 1
|IOTimeSync!F 800.14
|IONetworking!F 3.4
|IOReport!F 47
!AACPIPlatform 6.1
!ASMC 3.1.9
watchdog 1
|IOPCI!F 2.9
|IOACPI!F 1.4
@kec.pthread 1
@kec.corecrypto 1.0
@kec.Libm 1
I would like to add my name to this list as well. I was in a heroic warfront yesterday, and the game froze repeatedly and crashed my computer several times. Until the 8.3 update, the game worked great on my system. Please have the techs make this a priority.
MacBook Pro (13-inch, 2017)
Processor 2.3 GHz Intel Core i5
Memory 8 GB 2133 MHz LPDDR3
Graphics Intel Iris Plus Graphics 640 1536 MB
macOS Catalina (10.15.2)
3 Likes
This is really frustrating and I hope blizzard can fix this issue for all MAC users. It was fine before patch and I extended my sub by paying for another 6 months. Now I cannot play in Raids or M+ even for a min without constantly freezing for 20 secs and later having to restart my Macbook.
1 Like
Thank you for acknowledging the problem. I’m just happy that it’s not on (user) my end and that it’s documented enough to grab Blizzards attention. I think it’s somewhat commendable that someone even answers in here instead of radio silence… and for that I’m glad.
At least we know it’s being worked on.
No one likes a work around and I’d rather the root cause be investigated instead of just telling everyone to run a work around instead and leaving it dead in the water.
It is definitely worse now. Game went from freezing every few minutes to crashing (often the entire laptop) every few minutes. Not sure why you would think it appropriate to say ‘if’ anything needs to be done.
1 Like
Same here, problem is worse since installing patch.
iMac Retina 5k, 27 inch, 2017
3.4 GHz Intel Core i5
Radeon Pro 570
1 Like
I feel bad saying this, but the patch worked for me.
2015 15" MacBook Pro. I feel for those who still can’t play.
I have a brand new MacBook Pro 13" running Catalina. While it does have an Intel Iris Plus Graphics 645, 1536 MB; I have the graphics set at a 3.
This new patch has crashed my computer (every 30 minutes), frozen my game (every 15 minutes) for about 1 minute causing me to die, and now has caused what appears to be a stutter in my character’s movement.
I am sure the devs are busy with other more pressing matters (and yes I have reported the bugs) so I am not coming on here to rant and complain about this.
What I am asking is if there is anything I can do (reasonably ie: I am not getting a PC) to mitigate this problem until these issues are solved? I have tried reducing the aspect ratio and graphics but it doesn’t seem to work well (unless I have to reduce the aspect ratio all the way to 500 since it is at 2500 now). I am not great with computers so if there is any advice, I would appreciate it.
1 Like
Can you share a video settings
I am having the same problem. The new hot fix changed the error code to the 120 second check in message that can be seen from other peoples posts above.
MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)
2.8 GHz Quad-Core Intel Core i7
16 GB 2133 MHz LPDDR3
Intel Iris Plus Graphics 655 1536 MB
I believe this problem is isolated to people with Intel graphics cards. Something in WoW is not working with that.
1 Like
still happening that issue
1 Like
The fact that this isn’t priority number 1 is pretty jaw dropping imo
4 Likes
I played in Uldum, Pandaria, and Nazjatar for about 4 hours this morning and the patch seems to have fixed the issue I was having. I haven’t played for more than a few minutes since 8.3 that I haven’t had freezing and/or crashing issues. Since this last update, the CPU never spiked and I never lagged at all.
My settings are basically default. I’ve got the in-game graphics set to level 3 which is what the game recommends. I think the only change I’ve made is that I set the graphics card to my internal GPU instead of auto; that probably has no effect, as I’ve only got one GPU, but I thought it might be trying to use the CPU, instead, for some stuff it shouldn’t… not sure how that works.
Also, I use EasyRes to set my resolution to a standard 1x resolution when I play the game (I got that tip off this forum).
Gosh, I just wan to play my favorite game! Blizzard do something, don’t let my monthly subscription go to waste!!!
Wanted to add my name on here. I think I’ve finally noticed after more than a decade of having to wait for hot fixes every patch that blizzard doesn’t give a crap about Mac users. I gave up even trying to play days ago, and if it’s not fixed within the next day or two I’ll be canceling. I’ve played this game long enough to know they will never compensate any money game time or reward for the inconvenience. As usual, it’s “screw you Mac users! We have this more important issue with xmog/auction house/satanic rituals.”
6 Likes
Still same issues. Will there be an actual fix or is unsub needed? At this point I can’t kill a rare or do a vision or key or raid. Can’t even park in boralus.
So they don’t forget about us, still having the issue after Tuesday 21st update/maintenance.
dont feel bad man, glad you can play! Yeah, is there anything upgraded about your mac or unconventional that you could think of?