I submitted a ticket last night, just got some generic response that didn’t even address my issue. I have also submitted a bug report for it, but the report said I wont get a response so it’s not going to fix the issue for me.
I had all of the required items to place a work order for a Infurious Binding if Gesticulation.
When trying to play a public work order, I kept getting an red error message on the screen saying “crafting creating order failed. try again later”.
I tried logging out and back in to see if it would fix the issue. Upon doing so, my Spark of Ingenuity and 3 of my Primal Chaos disappeared out of my inventory. I am now unable to get my item crafted which is time gated behind the Spark.
How am I supposed to craft my item now if a bug is preventing me from doing so?
At times of high queue volume, like now, they give this response because the directions in it fix a lot of issues. Just reopen that ticket if you can and explain that the self-help options are not resolving this. If you can’t reopen that ticket, make a new ticket and reference the old ticket number, and explain that the the self-help options are not resolving this.
Filing a bug report like you have done will let QA and the Devs see what was happening and hopefully prevent it from happening again.
3 Likes
From what I can see, your Spark of Ingenuity is in a Hexweave Bag. Do you not see that?
I would definitely recommend resetting your User Interface, but if the issues persist trying to create the order, please be sure to submit a bug report.
4 Likes
Thanks, I just reset my User Interface and it’s still not showing up. If it were in the bag, when I go to request to craft the work order, it would show that I have 1/1 of the required ingredients instead of showing 0/1 like its currently showing.
I resubmitted another ticket, hopefully they are able to respond to it and provide some assistance this time.
I still have not been able to craft my item since my Spark is still missing,
On a positive note, I just got 15 individual messages in my mailbox saying that my crafting order has expired, returning my 10,000 gold that I was offering for a fee. I never paid out anything, so I essentially just got 150k gold in my mailbox due to the bug.