Could this be my account was hacked? (edit spelling)

[Leilleath-moon-guard]

@Pûllmyfinger-greymane

Im having the same issue I have no toons at all.

Have you tried the suggested fixes?

Can't access account after buying the Expansion

Restarting the launcher works if you don’t have multiple instances of the launcher running in the background. I restarted my machine and everything is back to normal.