There is this post by a Blue on just this issue… 2010
- July 26, 2010, 10:59 p.m.
" i logged on to wow one day and got a shock., all my characters were gone! what happend? can they be restored? how?"
BluesTracker comment:
“I would also suggest that you take a look at the sticky entitled Account Hacked? Security Issue? Look Here!: forums worldofwarcraft com / thread). It sounds like your account may have been compromised, and your characters may have been deleted, or even transferred off to another realm. I would read through the aforementioned post, and ensure your computer is secure. Once that has been accomplished, then continue, and get a petition in so that we can investigate your account restoration.”