Devils Advocate?
I think the mass complaining is facilitated on a baseless understanding of how not terrible the system is.
To say that its bad design holds no water in any tanglible discussion in my mind.
I give two extremely useful tactics to use that require very little skill or time to help any player finish those rare grinds in a fraction of the time and its just dismissed.
Past all of what I just said, there is room for work and improvement.