Continued Disconnects while viewing Guild/Communities Chat

Alright, so an update - sorry for the delay.

I demoted one of my alts to the lowest rank in the guild. Rank 10. The disconnects are less frequent, but still happen from time to time. I now also notice pausing/freezing of the game sometimes when people come online. That could be unrelated as I just noticed that tonight.

On topic though, the disconnecting does still happen at the lowest rank. However it is less frequent.

Another observation is previously my alt was at rank 4 in the guild. Non of the other players at Rank 4 had the disconnecting issues. Not sure if this is something just related to being the account of a GM of the guild or what.

I currently do not play my other alts as much to be able to add commentary from any of them.

Hopefully this adds some value to the conversation.

Thank you.


2020-02-18 - an updated WinMRT

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              READYSHARE -    0 |  517 |  517 |    0 |    0 |    9 |    0 |
|                          142.254.152.89 -    0 |  517 |  517 |    9 |   19 |  195 |   15 |
|         ae62.gnbywige01h.midwest.rr.com -    0 |  517 |  517 |   10 |   20 |  202 |   12 |
|         be66.milzwift01r.midwest.rr.com -    0 |  517 |  517 |   13 |   27 |  201 |   22 |
|bu-ether18.chctilwc00w-bcr00.tbone.rr.com -    0 |  517 |  517 |   15 |   29 |  195 |   24 |
|                            66.109.5.136 -    0 |  517 |  517 |   17 |   31 |  192 |   20 |
|                            66.109.5.225 -    0 |  517 |  517 |   16 |   28 |  199 |   20 |
|                            66.109.9.149 -    0 |  517 |  517 |   16 |   31 |  312 |   41 |
|              ae1-br01-eqch2.as57976.net -    0 |  517 |  517 |   58 |   82 | 1567 |   60 |
|                          137.221.65.132 -    0 |  517 |  517 |   58 |   73 |  254 |   65 |
|         et-0-0-2-br01-eqla1.as57976.net -    0 |  517 |  517 |   58 |   74 |  242 |   59 |
|              be1-pe02-eqla1.as57976.net -    0 |  517 |  517 |   59 |   70 |  239 |   61 |
|                           24.105.30.129 -    0 |  517 |  517 |   58 |   70 |  229 |   64 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Still seeing latency issues with 'ae1-br01-eqch2.as57976.net' though no packet loss this time.

In addition, I switched the GM of the guild to a different character of mine and the disconnects happen with them.

Two questions, the team might have thought about, but may not have.

  • Is this limited to players who have linked accounts?

  • Are players who post/edit the guilds recruitment message in the in-game recruitment screen more/less/only ones impacted?


2020-02-18 - 2nd update

So I had two accounts unlinked logged into the same PC at the same time, standing it the same spot in boralus. The GM account was disconnected while the Rank 9 was not.

Second WinMRT of the day

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              READYSHARE -    0 |  797 |  797 |    0 |    0 |   12 |    0 |
|                          142.254.152.89 -    0 |  797 |  797 |    8 |   18 |  299 |   13 |
|         ae62.gnbywige01h.midwest.rr.com -    0 |  797 |  797 |   10 |   21 |  311 |   12 |
|         be66.milzwift01r.midwest.rr.com -    0 |  797 |  797 |   12 |   26 |  305 |   17 |
|bu-ether18.chctilwc00w-bcr00.tbone.rr.com -    0 |  797 |  797 |   15 |   28 |  315 |   24 |
|                            66.109.5.136 -    0 |  797 |  797 |   17 |   30 |  216 |   25 |
|                            66.109.5.225 -    0 |  797 |  797 |   16 |   27 |  222 |   22 |
|                            66.109.9.149 -    0 |  797 |  797 |   16 |   30 |  317 |   22 |
|              ae1-br01-eqch2.as57976.net -    0 |  797 |  797 |   58 |   76 | 1004 |   59 |
|                          137.221.65.132 -    0 |  797 |  797 |   58 |   73 |  317 |   63 |
|         et-0-0-2-br01-eqla1.as57976.net -    1 |  777 |  773 |   58 |   86 | 4098 |  133 |
|              be1-pe02-eqla1.as57976.net -    0 |  797 |  797 |   56 |   70 |  339 |   60 |
|                           24.105.30.129 -    0 |  797 |  797 |   59 |   70 |  341 |   63 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider