Constant DC loop

Support Customer Support
1

I have been having problems with being continuously DC’d upon trying to log in on this character, or other horde characters when I am flying near The Drag and the road between it and where the Cata portals are. I first noticed it with the goblin event since I would try to go to the goblin and would get stuck in a DC loop. This character is currently in the instant DC loop.

I keep getting the error: WOW51900323. I have turned off all my addons, restarted WoW and the bnet client, and restarted my computer. All of my drivers and such are up to date.

I have even used the character stuck service, and it still has me constantly DCing. I get that I main alliance, but I don’t think this should be happening haha Any help would be appreciated.

1 Like
2

If the self-service stuck character isn’t working for you, you can submit a ticket here:

https://us.battle.net/support/en/help/contact/1369/ticket

6 Likes
3

Also disabling addons wont fix the issue if its a corrupted ui u would need to delete rename or move the wtf cache and interface folders and see if that fixes it.

3 Likes
4

Thanks, a GM got my characters unstuck, if it happens again I’ll either delete or rename my wtf cache and such. Thanks!

4 Likes
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Same thing keeps happening here. No addons… this is what i’m getting:

Message: Interface/AddOns/Blizzard Channels/Voice ActivityManager.xml:3 Error loading Interface/AddOns/Blizzard_Channels/VoiceActivityManager.lua Time: Sat Jun 24 22:18:40 2023 Count: 1

Tried the self service unstuck but it’s still happening. In Valdrakken. Idk if that makes a difference. Very frustrating!

6

Have you tried resetting your User Interface, Softhistle? Even if you aren’t currently using addons, a corrupted file could cause an issue. You look to be receiving specific lua errors, so I would start there.

3 Likes
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that was one of the first things i tried… completely removed the folders but the UI is still as it was? I’m now stuck in another constant dc loop so can’t get in to do anything. Waiting for GM to get back to me again.

8

Constant disconnect before showing the server list