No, I’m afraid not, Kysseild. The system can’t tell why you disconnected, only that you did. We’re not able to award or return points due to a disconnection, regardless of the reason.
That is likely why you were not able to submit a ticket. If our staff cannot help, there usually isn’t an option to submit a ticket. Sorry.
There are usually leaver penalties for various competitive play, but I wouldn’t say it is a “black mark” that remains with you. Most of those are based on continued behavior. If you do not continue to disconnect/drop from your matches, you shouldn’t have an issue.
Sorry to hear it, Kysseild. Hopefully, you’ll get up there soon. If you continue to have disconnection issues I’d recommend visiting the Technical Support forum or review our related Support Articles. They may be able to help you troubleshoot what is causing it.