Lag and lack of orders is basically a time gate for this renown. During busy times it is unplayable and you get barely any orders… which of course translates to a lack of renown.
Also, grinding soup every few hours is content… but not fun content particularly given the technical issues.
If you had some suggestions to make, you’ll want to post constructively (such as any thoughts on how to improve it) over in the General Discussion forum or use the in-game suggestion feature.
This is actually not constructive, because it assumes that it is something that needs fixed. You may not like it, but that doesn’t mean it must be fixed and must be fixed immediately.
Feedback and suggestions belong in the correct forum (General is probably the best place), or with the in-game suggestion feature.
The point you are missing, Elmstreet, is that this forum is a player help player forum. There are no GM’s, Developers, QA or community managers on this forum.
That is why you are being pointed in the right direction for you to provide feedback, where it can be heard.
Posting in here is not the correct place, but then again, there is no place to post to get them to fix something faster. If they know about an issue, and are working on it, then you just have to be patient and wait for a fix.