Most people with complaints don’t bother to complain about it, when their experience gets bad enough, they just go find another game to play. When I taught customer relations, the statistic we used was 46% of unhappy customers complain and 54% won’t bother because they either don’t care enough about the business to complain, or they don’t think the business would do anything about it if they did complain.
While some of GD are trolls, who just enjoy trolling, some of GD is made up of people who love this game and really would like to see something done to make it better.
But does that post represent the community or does it just represent your personal view? A community council is supposed to be a representation of the community, not of self. Based on all the screaming in the forums, the screaming in the game, and the fact that blizzard is nerfing the MT, I don’t think your view represents the community.