It’s an attitude that is sorely missed in retail
Which you admit exists, which is what I said since the beginning. Thanks.
Upon reading through, I did notice one time where I wrongly said that account wide penalties are automated. I’ve edited that for clarity.
The ticket system wasn’t abused or a problem because the punishments issued by it weren’t done automatically.
And as I’ve stated numerous times, the extent to which the abuse occurs means nothing to me. The potential for abuse leading to the punishment of innocents is what concerns me.
Then why was anyone trying to argue with me to the contrary? blinks
Noone has?
I don’t think anyone disagrees with you in the sense that… no one wants to see the system abused. But I don’t agree with you that it being abused will be a problem… it’s not a problem on retail. Yes I get they are different games but I do believe blizzard will do a good enough job of punishing abuse that it will deter abuse overall.
Edit
Everyone also agrees with you that no one should be silenced automatically without warrant… but it is a necessary evil of the system in my opinion
Edit 2
The system working hinges on the players using the system correctly. The vast majority of players will use it correctly, the potential for abuse will be there but it will not go unpunished, and on top of all that there will be few if any situations where players are actually muted for no reason.
There’s far less incentive to do so in retail. A mute, even one specific to a character, would be far more impactful in Classic.
It obviously wasn’t a problem in vanilla because the system wasn’t automated then.
I don’t think it is necessary, so I suppose we just disagree on that point. The system could work just fine with manual investigations being done in a priority based on the number and/or frequency of reports.
If they investigate those reports as they say they do, then issuing punishments prematurely and automatically isn’t really necessary.
The report function already ignores the target of the report, iirc, so why does any punishment get dealt automatically before any wrongdoing is actually confirmed?
But why have few situations where players are muted for no reason when you could very easily have none?
I misunderstood sorta. Thought you were wrongly defending account wide penalties and actual bans as being automated.
The temp squelch? Sure, that’s automated and potentially abusable. I still stand by my point that if it is part of what the company and their business needs to do to internally justify Classic - so be it. Easy enough to accept. The realized glory of finally getting a Blizz quality Classic server far outweighs the potential abuses of RcR.
But who knows, maybe they’ll compromise on this one as well. I doubt it though. Lots.
I would fully support the system you just detailed where each one is investigated… but that runs counter to blizzard laying off tons of CS staff recently, and it runs counter to them wanting to not have to micromanage classic a buttload.
The rcr system just makes sense at this point, like it or not.
No problem. Sorry if I was unclear.
Sure. I just don’t think automatic squelches are necessary to provide a quality Classic experience.
If anything, I think manually handling them would provide a better quality experience. Automated systems aren’t really capable of making the same rational judgments humans can, and as such, their ability to moderate behavior is sorely lacking.
As for whether that is financially feasible for Blizzard to do… maybe not, especially if support staff lay-offs are anything to go by. Speaking of…
Yeah, a lot of Blizzard’s (Activsion’s, more likely) actions lately run counter to what I really want or expect from them. That’s sort of why I’m not playing BfA and why I want Classic so badly.
Another reason to remove rcr.
One thing that I do remember was that pepole would yell in trade and others would come to fight the enemy faction they would even come from far away city’s to protect a quest area back when players helped players I hope to see this kind of game again
They will, for a while.
Keep in mind that right-click reporting was not done for us consumers, nor for Blizzard employees. It is entirely a cost-saving measure.
“Initial expectations by investors and analysts was set by historic standards. Notably the 2012 restructuring of customer support positions at Blizzard, caused by automated loot trading and right click reporting functionality being introduced that eventually eliminated much of the customer service aggregated workload. This was the expectation for the recent restructuring, with a distribution twist as the move towards digital distribution continued. For comparison, 2012 saw 600 layoffs throughout Blizzard at the time.”
Source: seekingalpha com/article/4244058-activision-blizzard-losing-voice
But to be honest, the few here defending automated punishments are likely BfA players that won’t be touching Classic.