Claimed Bananas, didn't get him

[Nobully-blackrock (Nobully)]

from the link above…

@Kalviery

While this continues to be investigated, Game Masters should now be able to help in cases where they can verify that your account is affected by a bug.

Keep in mind that if you already had 3 of these pets you would not receive a 4th, due to the limits on how many of a specific pet you can have.

open a ticket.