Character Transfer issues

I have two accounts. Different battlenets, both in my name.
I play two laptops side by side while questing open world, but don’t use any multibox software.
Decided to mix up my team’s a bit, since usually have right side a 3 button rotation, often a healer, and left side the main fighter.

I transferred magellica to new realm and other account, and Mortaya to new realm and other account. Both went to New realms, but neither went to requested account. If I transfer to other account now, my name’s will be locked out due to 90 day waiting period. The $17 isn’t a deal breaker for me, but since I didn’t get what I requested, I would rather just have the changes reversed and get the correct realm and account transfer in 90 days, of course the discount may not be available then. What do you recommend I do to get this fixed?

I want mage on other account due to easy rotations and same height as future partner for that toon, due to RP reasons mainly.

(I Don’t multibox if in instances with other players.)

I’ve had both accounts since Vanilla, before battlenet existed.

I could request a transfer to a different server that neither toon has ever been on, but not sure if I trust getting what I want done. Didn’t have a problem in the past doing this. I know I typed in the new email address for account change as well as realm change. I do have three realms I play on, so not out of the realm of possibilities to just move them there, but couldn’t swap drops back and forth between partner toons.

If you’re positive that you chose to have them move to new accounts as well as new realms, you’ll need to put in a ticket to have that looked into. You can put in a ticket here:

https://us.battle.net/support/en/help/product/wow/166/180/solution

2 Likes

One of them I typed in new email, but forgot to click the only account on the email. The other one I typed new email and did click the account. Didn’t notice the button first time. Also made one other transfer that went according to plan. Each email only has one account.