My character is currently stuck and dead in Tomb of Sargaras. I glitched a boss so i chose to jump off the edge to die and now i cannot release my spirit. I tried the character stuck tab to send her to a safe graveyard and that did nothing! I have no idea how to fix this.
Staying off that character for about 30 minutes usually soft-resets the instance so you can resurrect or try moving them again.
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I accidentally got my friend stuck too, so hopefully after 30 min we can both get our characters back. We are both dead in a ditch right now. Unable to respawn.
If you are unable to get resolution by staying off the characters for 30 minutes or so, then you both will need to submit a ticket (via link below).
Be sure to state that the automated service did not work for you nor did staying off the characters for the allotted time.
ticket link: https://us.battle.net/support/en/help/contact/1369/ticket
4 Likes