I posted a bunch of auctions on one of my characters, Ahkow-Area 52. I logged out for a little while and was going through some of my other characters. When I logged back into Ahkow, the character was completely naked, missing all bags, missing everything out of her personal bank (not sure if anything else was missing). Any help to resolve would be appreciated. Thanks!
It’s a display bug that pops up from time to time, unfortunately (though yours is the second mention of the bank also displaying empty, I hadn’t heard that before the most recent-- is she still in possession of all her gold? That will drastically change the possibility of what happened). It usually resolves itself within an hour or two.
While an understandably-frightening alternative, you could also delete and undelete the character, there have been claims that that will also help resolve the issue. I’m not sure if it’s doable with active auctions, however.
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It looks like all her currencies remained intact. Not sure (and currently not willing) to delete and undelete the character due to the auctions.
I would go ahead and submit a ticket about it, just in case, but as Ekon said it usually fixes itself before the end of the day. But if for some reason it didn’t, it would be good to have a ticket counting down. If the stuff comes back you can just close the ticket then.
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I tried to open a ticket, but all it does is take me back to the prompts to go through the drop downs to try to fix the issue on my own. After about the 4th or 5th time of circling around it, you get a little frustrated with the “customer support” that they offer nowadays.
Often times this is simply a display issue that will clear up on it’s own, but it may take a bit.
Try,
https://us.battle.net/support/en/help/contact/464/ticket
And make sure to close the ticket if it does clear up.
Also make sure to put in a bug report.
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