Posting here to see if anyone has any idea how long the turnaround on this type of thing is… Or maybe a GM would see it and be able to help.
I boosted a character the other day, and then logged in the next day and noticed it was locked. Checked my account and the boost I bought was not in the transaction history. Figured… okay, I guess the payment failed or was blocked by my Credit card? not sure. but okay.
Wasn’t in a huge rush to play the toon, but today I went ahead and bought another boost and applied it to that character to unlock it. It used the boost token, and it’s been a couple hours now and the character is still locked.
Ticket is in for support… just waiting…