Edit: wow, its 10 pm eastern and they had this thing fixed in less than 30 minutes, I remember having to wait days to get a ticket looked, thanks for the help
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You will need to put in a ticket to have this addressed. Chances are, the refund and the purchase took place too close together.
Try this path: https://us.battle.net/support/en/help/product/wow/166/167/solution
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