Character has been "Processing..." for almost a month. Stuck Character service did not help

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I hadn’t logged in for almost 4 years and all my toons had to go through the “Processing” phase. One of them still is not accessible, and hasn’t resolved in almost a month. I tried to use the “Stuck Character” service but it didn’t help. Could I please get some assistance? The character is “Bawnger” on Mal’Ganis realm. Thank you.

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I can’t seem to find it, but did you not post earlier? Orlyia posted to put in a ticket, this appears to be a part of a account hack? It’s not a stuck character, so that service would not work

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No, that’s not me. My account was hacked a VERY long time ago, but I’m positive that the toon in question was created long after that event.

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I wonder if that was with the gear update, I just did that with a few characters and it put it through the processing. It’s like a boost. Definitely put in a ticket.

https://us.battle.net/support/en/help/product/wow/166/180/solution

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I was trying forever to find the legit ticket option before I posted here but kept being redirected lol. Thanks for the assistance!

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