Character is suddenly gone from account, I had just been playing on it this past weekend. It wasnt deleted I check using the refresh button, I also tried making a new character to “reload” the character list and that hasnt helped. Im sure im on the right account and region since I had just played it and its my only wow account with an active subscription. I tried submitting a ticket and it just spins and then times out and I tried everything the AI bot has suggested under missing character. I just boosted this toon this weekend so its extra frustrating. Not sure what to do.
If you can list your character-realm here they could check it out.
Xlagz Benediction
You sure you are looking on Cataclysm and not Retail?
Yes I am sure.
I see the character, level 80 NE Warrior.
I’d try a full restart first, and possible a reset UI if that doesn’t populate - just make sure you are on the Cata client, not the retail.
This is on your WoW 1 license.
The character is on my wow 1 license? There isnt gametime on that license only gametime on my wow 4 license.
were you playing during the free weekend?
(i feel like i remember seeing something about a free weekend for returning players and Cata realms)
Yes, it’s on your WoW 1 - and yes, that one is currently unfunded.
Thats 100% what happened. Had no idea it was a free weekend and wasnt paying attention to the account when I boosted it, thought it was the correct one because there was gametime and everything was working correctly. It looked like the free weekend ended earlier today so that lines up. Thanks.
Im trying to restore my mage abeave on eranikus but the realm is locked and im dumb and transfered off is there anyway they can restore it? or am i screwed til they unlock realm
No. I’m afraid the same restrictions you have on a locked realm, Support does too. The realm needs to be opened first, sorry.
would it allow me to transfer back and restore it?
thank u for your time
Generally not, no. In order to transfer you have to have an active character on the realm. If you don’t have one, and the realm is locked, it won’t let you.