Blizzard just delete my professions please I will level them from scratch. How is this so hard for them just reset the professions
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They need to fix, I donât want to lose 2 professions 425+
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Because not everyone will want that, to put it rather mildly. Although, at this point, once they fix this I think they should just max (to 450) every affected profession. Thatâs what we all would have done prior to launch anyway (ok, speaking for myself, but I think itâs a fair bet most would have worked to max out profs before the launch.)
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Bumping yet again
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Yes I even gave the GM my profession levels before the boost so they just have to âtypeâ in the numbers âŠbut no I still keep getting the âcanned responseâ to my ticket on 0/0 profession after boost. I have had at least 4 responses to my ongoing ticket and each is getting nastierâŠI dont care my responses are too. Each time I also demand a Blue Post in the forums out of professional courtesyâŠhaha. So I still type here and keep my ticket to Blizz open and on goingâŠ
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Oh Ya and one of the âcanned responsesâ to my ticket is âŠwe know of the problemâŠwe are working on itâŠBUT have no idea when it will get fixed ⊠
amazing! If this was retail or SOD it would have been fixed already!
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I just went to check on my professions still 0/0 but my âactiveâ ticket mysteriously was âarchivedâ so I reactivated it with complaints of multiple reports on this on the forums, no blue posts, and Cata is here in 1 dayâŠthe waiting continuesâŠ
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Ticket will not help. The support redirect to bug Forum.
They know the bug excist.
I lost trust to buy products from store.
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Blizzard straight-up changed my ticket to âResolvedâ and closed it so I couldnât continue responding.
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yup closed all my open tickets and are closing any new ones i open
thatâs great if you already had the profs you wanted but I was planning to unlearn and level new ones right after my boost so maxing out 2 profs I didnât even want doesnât make up for locking me out of profs for 3 weeks
Well, itâs not like theyâd actually do this, or try to make up for this in any way whatsoever; Iâm just saying. If they fix this, theyâll restore everything as it was and just say sorry not sorry.
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They will also spin it in such a way that they appear like the white knight riding to our rescue. They wonât aknowledge (a) the depth of the problem, (b) the breadth of the problem, or (c) how long it took them to get around to fixing it. I actually suspect that the cure might be worse than the disease (in their eyes). When a core component of this magnitude breaks, one would think that to fix it could potentially break myriad other things (maybe even some they already got around to fixing ahead of this issue!). Obviously I cannot seem them leaving it like this, since there is ZERO work around (like there is no ânuclearâ option for the character(s) in question. The ânuclearâ option here is creating a brand new character, boosting it, then learning professions!). But at the same time, I donât see what the end game is. I am not sure they can fix these characters (either they donât know how or like I said, the pathway forward breaks other parts of the game).
TL;DR
At this point, either they donât care or they donât know how. And I think they probably expected (and hoped) most players would just move on (either to another game or another character). But I think that was a huge miscalculation on their part.
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Todayâs ticket response:
"Currently, we have no known issue regarding this, Neither are there any internal reports regarding this matter, This isnât to say that an issue doesnât exist only that itâs neither confirmed nor reported, as such w lack a workaround with this matter. "
Someone in my guild had his professions start working, though mine are still broken.
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Well, I had this answer.
"I understand your professions went down to 0 after boosting your character.
As you already know, we have received several reports of this issue and can confirm itâs not working as intended. Iâd like to apologize for this issue while our developers work as quickly as possible to resolve it. In addition, Iâve to be honest with you, currently we donât have a workaround or resolution that can be provided.
However, Iâd always recommend to report the Bug in our forums since all posts are tracked by our Technical Support Team, which is different from Customer Support, you may donât receive a response by them but they indeed are trying to solve this as soon as possible."
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Agree. Iâm starting to think they donât know how to solve it.
I think the easiest solution is to give max professions for everybody that used a Boost in toon with all possible recipes.
I think they made a mistake in boost code in Cataclysm. In the past, the boost gave max professions if you were lvl 60.
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They have 2 days to fix it before the expansion. If they donât, I know Iâm not touching itâŠ
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They didnât fix in 19 days.
If we got lucky they will fix in 1 or 2 weeks.
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The organizationâs negligence or incompetence is unacceptable, given its size and reputation. It is reasonable to assume that with the advancements in artificial intelligence, a solution could be developed within an hour or a script could be created to address the concerns of affected customers.
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My professions and first aid are still sitting 0/0 since i bought that boost 2 weeks ago. any eta on when its gonna be fixed? please please fixed the broken professions. Please Please Pretty please?
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