[Cata Classic] My goblin female's face has been missing since the Firelands patch and that makes me sad

WoW Classic WoW Classic Bug Report
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My goblin DK’s face disappeared after the Firelands patch. (I can’t post a screenshot, but it’s completely blacked out/the texture is missing.)

Some things I have tried:

  • change face/skin tone at the barbershop
  • enable/disable HD textures
  • swap from DirectX12 to DirectX11 and back
  • scan and repair game installation

Not having a face anymore makes me sad. Please help!

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Have you tried this?

It’s the first thing they recommend.

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Lorethon beat me to it. :smiley:

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If the UI reset doesn’t work, you may want to move this thread to the bug report forum.

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It may also be a glitching gear item. You didn’t mention if you’ve tried taking off any gear. I’d remove everything, log out and back in, and see if that helps.

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Thanks for the replies and ideas. After some more testing I think the problem’s related to the HD textures (which were added to Cata Classic live servers the same day this problem cropped up).

  • Logging onto my Cata character on a different machine without HD textures = no problem, face is there. Hooray!
  • Logging onto my Cata character on my main PC after uninstalling HD textures = face is still there.
  • Reinstalling HD textures on my main PC and logging back on = face texture is missing again.
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Good you got it narrowed down. Did you determine if it was your character or a gear item by chance?

Since this seems to be a bug, I’d edit and move this to the Classic Bug Report forums so it can be looked into further. Could also report the bug in game via the Support menu option.

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Seems to be specific to the character – I took off all her gear, logged in and out, and it made no difference.

Actually, I think it’s specifically the goblin female face texture. I should have checked this earlier, but the two other goblins I have on my account also are missing their faces. Changing their gender to male at the barbershop loads the male texture properly. Creating a new goblin female character also results in a missing face at the character creation screen.

Going to try moving this over to the bug report forums as suggested. Thanks.

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same issue. good thing shes low level (i guess) kinda a bummer to look at at char select but i dont notice it as im questing

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There’s another thread about it here.