Can't Use the level 60 boost

  1. Can some fix this from customer support, its for a friend who cant join us ticket number US89220947, more than 24 hours have passed and nothing.

No, your friend will have to wait on their ticket. There are no GMs on the forum and the forums are not a means to bypass the ticket queue.

3 Likes

What is preventing them from using the boost? Are they getting an error message?

Unfortunately, the forums are not a bypass for the ticket system, so they may need to wait on their ticket. Depending on the actual issue, we might be able to provide some insight.

6 Likes
  1. he get “Internal error” everytime he tries to use the boost

When your friend goes to the link below to check their transaction history, does it show the boost purchase as being “Complete” or something else?

https://account.battle.net/transactions

4 Likes

transaction pending for more than 24 hours he payed with paypal

Yeah, if it’s still pending then it hasn’t finished processing yet. PayPal has not been working too well with Blizz payments recently if I were to go by the posts on this forum.

It’s likely just a waiting game to see if the payment goes through.

6 Likes