Can't transfer due to mail, but I don't have any mail

Or Bijous from Zul’Gurub. I think there is one more quest from Classic that also sends mail 24-48 hours after completing.

i have done a few quests in the Plaguelands. Bank and inventory slots empty.

Mail from quest NPCs can take up to 48 hours to appear.

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I don’t have any quests that should have any sort of mailings sent to or from.

It is not the quests you have, but the quests that you have completed that trigger the mail.


Hello i am currently having this issue on my character “Kosaki” on the realm Arcanite Reaper my guild recently transfered to Rattlegore i am trying to follow suit but i am getting a “please clear your mailbox” message when i attempt to do so. But when i log into game and check my mail there is no mail there. Please send help :smiley:

If you haven’t personally sent the character mail, then it’s likely one of the pieces of mail sent by the system that is on a timer. You’ll want to give it some time, 24 or so hours, and see if it clears up on its own.


Also try clearing out your ignore list, and see if someone you ignored sent you mail.

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okay ill wait it out 24 hours if its not working after that hopefully i can get it fixed.

did this no mail showed up already been multiple hours waiting for a response on my ticket but it says estimated wait time is 4 days.

If you’ve recently done some quests in Zul’Gurub or the Plaguelands, the NPCs will send you some mail that can take up to 48 hours to show up.

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yea i just figured out its the darn bijou for zanza quest

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I think that one appears 24 hours after you turn in the quest. Likely before your ticket is addressed. If you get that mail and are able to transfer, don’t forget to cancel your ticket.


Can I get a check if I have the bijou for zanza mail in my mailbox? Trying to transfer and I have hidden mail too. I would like to know what’s going on…

to the yaya

Mail from people on your ignore list would be hidden. Try deleting people from the list to see mail from them.

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I am also having this issue it has been 2 days since i first tried to move servers no mail has arrived and nothing in the AH please help

Please watch the dates and theres a giant mega thread called purge mail to post to get mail deleted.

If you need mail purged from a character please post in the following thread with the name and realm of the character:

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