So yesterday when trying to make an account on AXS site for blizzcon tickets, the website was stuck with a loading animation after completing the process and it was still stuck on that same animation today. I had to go to my email to find out that my account was created even though there was no indication on the site due to the loading animation. Now upon trying to sign in, the same loading animation has been showing and its not letting me interact with the website. How am i supposed to purchase tickets if the website doesnt work properly? Its also not just the case for me but for my friends aswell who live in different areas. (why do we need to change it every single year)
This is something you are going to need to take up with them, however, I might suggest a few things to try. Similar to if this happened on our site.
First, I’d clear your cookies/cache - and/or try another browser. This could be a caching issue since you did get this result previously.
The AXS fan support number is 888.929.7849
And no, we don’t change vendors every year, it has been quite some time actually.
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Hit the sign in button, wait 15 seconds, click away from the sign up logo.
Hit refresh.
It should say your name at the top left of the page.
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