Just came back after a few years’ absence, and when I logged into the forum I couldn’t select an avatar. No characters are shown, and when I made a post it just used my Classic character. It also doesn’t seem to register the fact that I’m subscribed, because next to my user name it has the “Try Free/Subscribe Now” buttons. Everytime I try to log out of the forums to see if logging back in will fix the issue, I get a 404 error. I even tried changing my password to see if that would do anything, but it didn’t work.
Usually logging out and back in will fix the ability to post in non-support related forums. There my just be a delay in the forums recognizing that you’re subscribed again.
As for posting characters, if you haven’t played in a few years, you’ll likely need to log in and play on the character you want to post on for a while for the game and forum to sync up so that you can post on that character.
Unfortunately, when it comes to posting on a specific character, that’s about all you can do. There’s no way for support to force a character to show up on the forums for you to post on.
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And sometimes posting here can nudge it.
This is usually just an update issue.
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