Can't Restore Item

I click on the character I want to check for items and I get the error below. It’s only for this character.

Something went wrong on our end

An error has occurred. This may be a temporary error, so please try again later.

[Blizzard Support Home]

Error code:930e081d-056a-4196-8876-963cb4954e39

Have you cleared your browser cache? Tried from a different web browser? Maybe tried from a phone via mobile data connection?

Possible none may work and that it’ll clear up in just a matter of time, also maybe worth a shot posting in the Technical Support or Website Bug Report forums. Support Site Feedback forum might be a good spot, too.

3 Likes

I can try that. However, like I said, it’s only for that one character. The other characters work fine.

I did read that part. It’s why I mentioned the cache issue first, because that’s sometimes holding onto old data that the site might be trying to load and is what’s throwing the error.

4 Likes

I love you!

3 Likes

Haha! I take it that worked, then. :sweat_smile: You’re welcome!

Next step would have been submitting a generic ticket for a GM to get involved and making them aware that the item restore service wasn’t working for that character.

4 Likes