I click on the character I want to check for items and I get the error below. It’s only for this character.
Something went wrong on our end
An error has occurred. This may be a temporary error, so please try again later.
[Blizzard Support Home]
Error code:930e081d-056a-4196-8876-963cb4954e39
Have you cleared your browser cache? Tried from a different web browser? Maybe tried from a phone via mobile data connection?
Possible none may work and that it’ll clear up in just a matter of time, also maybe worth a shot posting in the Technical Support or Website Bug Report forums. Support Site Feedback forum might be a good spot, too.
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I can try that. However, like I said, it’s only for that one character. The other characters work fine.
I did read that part. It’s why I mentioned the cache issue first, because that’s sometimes holding onto old data that the site might be trying to load and is what’s throwing the error.
4 Likes
Haha! I take it that worked, then. You’re welcome!
Next step would have been submitting a generic ticket for a GM to get involved and making them aware that the item restore service wasn’t working for that character.
4 Likes