Cant make allied races

[Hello,

For some reason I cant seem to make allied races that Ive unlocked. Ive submitted a ticket but they sent me here with an automated reply. Ive reset my UI and uninstalled all addons etc by renaming my WTF/Cache/Interface folders.

I should have access to the High Mountain Tauren and the Vulperan. I have both acheivements and have done the quest lines through the embassy for both but on the character screen they are all still in red as if I haven’t completed them. Anyone else have this issue?