Can't loot battle pass mount

[Ekon-wyrmrest-accord (Ekon)]

When they’re confident in the fix they’re working on, it’ll be announced here:

Trading Post Issue and Fix Underway

We’ve identified an issue that’s preventing players from receiving Trader’s Tender and Ash’adar rewards from the Traveler’s Log. We do not believe any credit or progress has been lost, and we believe that the expected rewards should in your Collector’s Cache once the bug is fixed. Thank you for your patience!