Can't login to WoW Classic: No Active Game time error

Support Customer Support
1

Hello all,

I have 68 hours remaining on my game time account on WoW (it says so on my Battle Net Client). When logging into WoW classic, I could only go up to the server selection screen. Upon selecting the server, I am getting error “An Active game time is required”.

Is there anything I can do on my side? Or has my game time completely expired or it’s bugged out on the battle net client?

Thanks in advance

2

Good morning Aldo.

You may want to check that the version of the game (in this case Classic) matches with the account name on the log-in page. Sometimes it can set the account name to another version. Give it a try.

Hope it works for you.

6 Likes
3

What does it show when you look at your account?

https://account.blizzard.com/games

2 Likes
4

Aik, you are a legend!
It’s indeed set to WoW1 account instead of my normal account.
Thanks for your help!

Kyzera, it says my account still does have game time remaining. Changing it into the correct account when changing the game version in battle net fixed it. I just don’t know why that WoW1 account is there. It must be the dummy account that I created very long time ago

5 Likes
5

Glad to help out Aldo.

Have fun in Classic

5 Likes