I’ve not been able to log in to one of my alts since before TWW released. When I try to login, the loading bar loads about 70% and then stays stuck. I’ve tried to use the gear update on the character select screen and it just says processing, but never works. I suspect that’s what broke things.
I’ve also tried the character stuck option in support and when I click the character nothing happens. If I double click the character, I get the message “Something went wrong on our end, please try again later”
Can anyone from Blizz help? I’ve tried to get in touch with customer support but I honestly don’t know where to go anymore. Just like most customer support today it’s just an endless mess of links/pointing to articles with no help.
Character: Raegir, Horde Blood Elf Mage, Hydraxis server
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Have you tried a direct ticket to Blizzard about your character being stuck and inaccessible?
Be sure to inform them that the automated service is not working for you.
ticket link: https://us.battle.net/support/en/help/contact/1369/ticket
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I’m having this issue as well. Was able to login to a different character, but I’m not able to consistently get to the character selection screen. Using the “Character Stuck” support request did end up working, but I had to restart my machine to get past character select. Yikes bugs.
TBH this almost sounded like a corrupted game file issue or even a corrupted UI issue.
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I was having this issue on several characters, turned out it was a bad addon within an addon that was out of date, specifically titan panel(currencies) which was out of date even though titan panel was not. I’d start troubleshooting with any addons you are running, then check to make sure your drivers are updated etc.
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