Can't log into one character

It shows “World server is down” when trying to log into my character. I’ve already tried the automated stuck character feature, but it said “Oops there was a problem. Contact support.” I’ve even tried resetting the user interface by renaming the folders. Also tried Scan & Repair - no luck.
I tried going through the ticketing system but it just keeps referring me to the Unstuck feature that isn’t working.
My character is Sunfirehawk on Ashkandi in WoW Classic.
It only happens on this one character.
Thanks.

If you are unable to get resolution through the automated service here on the website (LINK), then you will need to submit a ticket (via link below). Be sure to inform them that the automated service is not working for you.

ticket link: https://us.battle.net/support/en/help/contact/1369/ticket

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Ok thanks. I submitted a ticket. I could not find that anywhere. Thank you for the link.

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You’re welcome.

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