Can't Find Certain Players Using /who

April 2021 and Blizzard still hasn’t fixed this.

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And they probably don’t plan on it. Makes it too easy for people to scan player activity and gauge the game’s sub count. This can then have financial ramifications in the real world with investors falsely jumping ship based on incomplete hearsay data.

My best guess is that it is at the very bottom of the “to do” list. It’s not game breaking.

This is been happening to me for a long time took about 10 minutes of messing around finally got into my guild…I see this was posted originally Sept 20 and no solution yet?

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Use the /who g-guildName command format to see all chars online for a guild.
For checking a specfic char, such as a guild applicant or even low level chars below lvl 10, use the /who x-playerName command format, it works!
This avoids the /who bugs of getting half-of-the-guild-only results or often getting “0 players total” results!

See this post i made on the US Bugs Report forum:

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Is there a version of one of those commands for people in a zone?

There are other qualifiers such as z- (zone), c- (class) and r- (race) and minlvl-maxlvl.
For example, you can enter a command such as /who z-"Korthia" c-Warlock r-human 57-60 and get a list of human warlocks lvl 57-60 in Korthia zone.
Note: The list will only include players on your own realm, not cross-realm players, and they will be a sub-set of the players that match that filter, not every one that matches.

The bug is that since 8.3 approx, all the /who results are a sub-set of the full list of players that match your filter criteria.
The bug is that it seems to take a hash value of your player name and return only a sub-set list of players that correspond to your player name.
So the unqualified name, zone, class, race and level filtered results only give you a sub-set of the full list, even if the full list would be less than the max 50 results!
This is confusing and annoying to everyone!

Only the ‘g-’ (guild) filter will give the full guild list of results and the x- (exact) filter will give you an exact player name matched result.
Note: the ‘g-guildName’ filter will return a list of all players logged-on in all guilds which have a match to guildname in their full guild name.
So you might see players in the results that are not in your guild but are in other guilds which have a similar guild name, which match on part of their guild name.

Note: The x- (exact) filter has never been documented but is the only filter that works for a specific player on your realm.

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This is some excellent specific information, and I hope that the internal Blizz team takes note. In the meantime, those other modifiers appear to work great! Thanks man!

Jan 25 2022 problem still persists. At first I thought I couldn’t /who people on my BNet list (which in itself is a ridiculous bug but would at least narrow the issue), but even if I, for example, /who Maldraxxus, (as I did today), it returned 4 people. Pretty funny because there were at least 10 people standing around me. It comforts me though that the only blue post I’ve seen in this thread recognized the issue as a “recent months” problem even though it was a thing for over a year at the time they posted. Classic blizz customer service.

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Ironically, doing a /who on a class/character/zone returning less than 10 confirms the game is dead to people feeling out the population. At the same time Blizz seems to be unapologetically trying to kill WoW. Not sure what their backup cash cow is but they definitely want this to end.

Confirming that this is still an issue.

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This is extremely helpful, thank you for sharing!

this is still happening

Coming up on 2.5 years and no progress?

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Let’s be honest, the /who function hasn’t worked properly in like 10 years.