Can't exchange crests

SOLVED: One of my trinkets was not a Pally trinket and thus did not count. I imagine I got it from my war bank and didn’t know better. Once I equipped my 603 trinket that is a pally trinket and upgraded it to 606 I got the achieve and can now trade crests. Thanks to all.

My alt cannot exchange carved crests for runed even though all slots are 610 or higher. The option does not appear. I already got the harginger of the carved and harbinger of the runed achievements on my main on this account, so it’s showing I have those. I’ve tried relogging, switching characters, switching to characters on different realms, exiting wow and battelenet and restarting my computer, etc. Someone suggested my crafted ring might not be counting so I farmed some conquest, bought the pvp ring, and upgraded it. I submitted a bug report in game. Is there anyway to submit a ticket that will get a response?

GM’s won’t be able to help you there. If you submitted a bug report, that is all you can do. It is up to the QA team to investigate and for the development to apply a hotfix if found out what is causing it.

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All tickets will get a response, but if you are experiencing a bug there isn’t a lot that a Game Master would be able to do for you. A bug would need to be investigated by our QA team so they could figure out what is causing it and work to develop a fix.

Try running this macro to see what it says:

/run local n=tInvert(Enum.ItemRedundancySlot),a;for i=0,16 do a = C_ItemUpgrade.GetHighWatermarkForSlot(i); if a < 606 then print(a, n[i]) end end

You might try reequipping your gear.

If the issue persists, please post on the Bug Report forums.

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Thanks. I already tried reequipping my gear. The report returned:

603 Trinket
558 MainhandWeapon
587 OneHandWeaponSecond
363 Offhand

What does that all mean and would farming conquest gear (and upgrading it) or getting crafted gear (and 5 starring it) for those slots fix the issue?

It seems to indicate that it thinks those items are not 606+.

The macro isn’t mine, I got it from the wowhead page in the comments for the Harbinger of the Carved achievement:

Looking at your gear it does look like you should qualify, so I can’t really say what might work here. I would definitely recommend putting in a bug report so our QA team can take a look.

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I can say for sure that PvP and crafted gear isn’t a factor: I use some of both in my PvE setup and I got the achievement and the ability to exchange my outdated crests.

Going by that report from the macro Vrak posted (And I thought I was snazzy setting up @player macros for traps/AoEs due to a controller setup…) it seems the game is considering those items at a lower Ilvl than they actually are.

What really confuses me is the Off Hand report, since Hunters don’t use off hands…at all.

Were they recrafted at a higher Ilvl or anything?

(Quick edit) Just double checked your profile, your items are of significantly higher ilvl than they were before. Did the issue resolve itself?

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No I haven’t upgraded recently and it’s my pally (see link in OP), not my hunter. I am switching between gear sets for PVE and PVP. But in my PVE gear I have 610 or better in every slot (average ilvl 617) The only piece of gear I have that is crafted and/or PVP is a finger slot, and that’s not showing as the issue. I’m planning to farm conquest gear (champion gear) for those slots and upgrade them and see what happens.