For the past several days I have been unable to shift-click item stacks in my bags to split them or to shift click items at vendors to buy more than one. I have disabled all add-ons, reset my key bindings, and nothing seems to resolve this issue.
Is there an option or key binding I am overlooking to enable/disable this feature?
Edit:
I was finally able to resolve this by doing the following:
Delete all add ons
Delete the cache folder
Reset all settings to default
I had done all of these things before, but I must not have done them in the correct order.
Try renaming your WTF folder with the game not running (it’ll reset all your stuff) and see if that un-breaks it. If it does then delete the new one the game made, rename your old one back, and see if there’s maybe something funky in your bindings-cache.lua file or something.
Deleting the WTF folder did not fix it either unfortunately, but a good suggestion. I’m really out of ideas on what could be causing this since, as I understand it, the steps I have taken should completely reset my UI to default.
The repair tool broke my install, and now the launcher will not reinstall the game at all, giving me errors every time. Looks like I have a very different problem now. Thanks for trying.
Also try exiting the game and rename your [Wow]\_retail_\Interface
folder to something else and log back on.
A new Interface folder with the an empty \AddOns sub-folder will be created when you login which can later be deleted or used to copy back addons from the renamed folder to test if this brings back shift-click splitting.
I was not able to reinstall the game until uninstalling the Dragonflight beta.
As for renaming the Interface folder, this also has not changed anything. The issue is affecting all of my characters and has persisted after a complete uninstall/reinstall of WoW (all versions). Shift-click on an item does not interact with the item in the bag or vendor interface at all. Left click to select and move it in the inventory works, as does right clicking to purchase or use the item. Everything seems fine except for this one thing, but it destroys my ability to manage reagents or other bulk items.
As this point do we conclude this is this some kind of account issue on the server side?
I’m not sure if I’ve tried, but I noticed that when I drag items out of my backpack into action bars, I can’t have the modifier pressed down, have to select the item, then can drag it over to my action bars. Not sure what this is, but it feels like a side effect of UI changes and could be related to this problem.
More issues with my inventory that I have noticed, but I do not recall which of these features are default and which are from add ons.
I cannot ctrl+click items to preview their appearance on my character
I cannot hover over an item to compare it to my current equipment
Also, I received LUA errors when I went into the Headless Horseman encounter and cast spells, just normal spells with no macro or anything on them. Unfortunately the error did not copy to my clipboard even though I thought I did, but it was default Blizzard UI addons giving the errors and they had text suggesting it was related to bags/inventory in them.
Have you tried recreating the cache folder? (I’ve seen mention of the WTF and Interface folders, but not the cache one.) I’ve had some weird issues in the past when I had cache files get corrupted.
I have deleted all Blizzard_ folders from the interface, as well as deleting the cache folder and have seen no changes.
After my complete reinstall I can only assume this is some kind of issue with my account on the server side, though I don’t know what that could possibly be.
Along with opening a ticket, it might be worth posting in the tech support forum.
Are modifier keys working elsewhere in the interface? (Macros or direct keybinds?) Do they work only with keyboard strokes but not with any mouse buttons?
I know that Razr Naga mice sometimes have issues on macs with modifiers that require a bit of terminal work: