Cancelled my sub but still got billed, what can i do?

like title says i tried to cancel one of my accounts but for some reason i think it bugged out and it cancelled my other account and the account i want to be cancelled is still active and just charged my card.

im low on money right now and was wondering if i could get that charge removed? i havent played a single minute on that account since it was charged it was charged while i was at work

thank you

You’ll want to either put in a ticket or do a live chat/call back with billing. They can maybe help.

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thank you i wasnt sure if they even had a phone service anymore i remember some1 telling me they shut it down or something so iwasntsure. ill check out when i get home thank you

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They don’t take inbound calls, but you can arrange a call-back using the ticket system.

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Here’s a link that should get you in touch with the billing department. Live Chat is still open, but Call Back service is already closed for the day. Sorry.
https://us.battle.net/support/en/help/contact/167/ticket

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