Dear Customer Support,
I am a subscriber. My phone died. I got a new one with a new number. Doing due diligence I went to update my new number associated with my account. And there by entered customer support hell. I can not change my number without authenticating it from the dead phone, dead number. I can not disassociate the authenticate/sim protection without confirming from my dead number, dead phone. And I can not contact Customer Support without confirming my account from the dead phone, dead number. Slightly infur…frustrating this loop of non support. But fortunately I can no longer access my game to play either, because i have to confirm my account now from a dead number, dead phone. So that’s a plus? I would greatly appreciate a means by which we could end this loop of non support and update my new number which i can not post here and you will not accept until it is confirmed by the dead phone, dead number. Guess I could call you…oh…right. you killed that. Regardless I look forward to your solution to this cheerful Blizzard Loop of Non Support. Cheers BBG