CMs like Kaivax, Linxy are just messengers, these CMs don’t interact with the community or ask for concerns or start a proper discussion topic on the CC forums with their selected sample of players.
I expected something from a reward Dev like Chimes, a proper reply with their insigh, just like this Dev did last year.
Unfortunately, all the “we heard your feedback/ we know it’s frustrating” only applies to some content and there’s a lack of communication with the player base since Council failed too.