Hello. I’ve purchased midnight and gone to use the level 80 character boost. The character did not receive the boost in the menu. I entered game as them as they are still not 80. The boost has disappeared from my character list screen.
There are articles on this in Blizzard support, which state “we fixed this, try again”. I’ve had an active subscription for the better part of 20 years, and for some reason there doesn’t seem to be any way to contact Blizzard about issues any more?
Since this is part of a paid purchase (i.e., Midnight), you will need to submit a Purchase Failure ticket to have Blizzard assist you with the problem.
You can submit the ticket here on the website via the link below.
Ticket link: https://us.support.blizzard.com/en/help/contact/167/ticket
Thanks. I’ve submitted that, however bizarrely after 25 minutes the character list suddenly stated “boost processing” and applied. My level 70 boosts are still disappearing from the character screen or applying.
I suppose for anyone int the future finding this, maybe go AFK for a few hours and see what happens?
You’re welcome.
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