Hi,
It has been about 3 days since I was able to play my 59 druid on Herod after falling off the zeppelin and getting a neverending d/c. I spent $40 to boost him specifically so I could grab at least 3 pc. of warlord gear and be level 60 before TBC goes live. I have: Reset interface, scanned and repaired game files, Deleted and un-deleted the character, tried some whacky thing I saw on reddit about spamming ESC while logging in, opened a ticket that has been unserved for 2 days now. It is absolutely disgusting that I am paying 65$ to play a game and I am going to fall short of my goals because Blizzard doesn’t want to pay for more of you blue folks to work for them. Please, please, please fix my druid.
Name: Escaperope
Faction: Horde
Realm: Herod
Level: 59
You’ll need GM assistance since TBC Classic’s self-help “stuck character” web service seems to be AWOL.
Here’s the self-help support page for reference (or in case it starts working again). Click the “Burning Crusade Classic” button to see if it will help or not.
https://us.battle.net/support/en/article/32275
Anyway, posting in the forums won’t summon a GM to help, since GMs don’t take tasking from the forums. (Not even if you cleverly try @ing them.)
Unless the self-help service miraculously recovers, you’ll need a ticket.
https://us.battle.net/support/en/help/product/wow
Put in the specifics about your character’s situation in the form and explain the issue succinctly. Avoid editorializing or storytelling. You’ve already done it here and putting it into a ticket makes it harder for the GM to pick out the work they need to do.
Make sure to emphasize that self-help character unstuck for TBCC is not working so you have to turn to a GM for help. A GM’s first inclination will be to redirect you to self-help, so they probably need to be politely reminded that it’s not an option.
And then unfortunately, wait. Ticket response time is not good right now because of the added service burden of a new product with lots of bugs.
Good luck.
The self-service for character stuck seems to be working as expected now for other players.