On the 1st of last month my three month subscription refreshed itself, and following blizzards 14 day refund policy for subscriptions I made a ticket to cancel the subscription and refund the remaining time.
<<<Subscriptions. We’ll refund any unused World of Warcraft subscription within 14 days of the purchase . We won’t refund subscription time lost due to a suspension and/or permanent account closure. For permanent account closures and suspensions longer than 15 days, we will cancel upcoming recurring subscriptions.>>>
I made a ticket on the 3rd of that month, which was within the 14 day time period and received no reply, I then made one on the 5th, and no reply. It is now more than a month later, and still no reply.
I understand that a company going through legal trouble would try to grab any money they can, even disregarding their own policies for short term gain, and if you had a strict policy of no refunds I can get behind that, but that is not the case.
You have lied to me, and this lie may have gained you a few bucks in the short term, but now you have lost my trust in the long term, and the sad reality is that we have both lost out from this.