Unacceptable, but somehow not surprising.
Here on Kromcrush, a PVP server, we have gone multiple billing cycles with >99% Horde population. This is totally contrary to the gameplay expected of a PVP server, and Blizzard has offered no remedy or solution of any kind. PVP and PVE guilds have transferred off by the dozen, and it is no longer possible to recruit new players, and many guilds are struggling to field full raids.
There are multiple servers in this situation, with rapidly dwindling populations, that could be merged or offered free or discounted transfers.
From a customer service standpoint, it is simply unacceptable to expect thousands of players to fork over $25 for a $0 service, so they can continue to play the game they invested hundreds of hours in, and many months of subscription fees, just so they can find enough players to field a full raid.
We are requesting immediate free server transfers off all servers with less than 5000 active players per faction, or a reasonable merging of servers to resolve these widespread issues with TBC Classic server populations.
Failure to do so will result in massive sub cancellations, far outweighing any transfer fees, and leave a sour taste for everyone that still wants to play this game and support Blizzard products in general. This should be a very simple business and customer service decision.
If you’re still reading, you need to fund and support Starcraft 1 and 2. This level of negligence of an iconic IP and e-sport is baffling, and represents this continued pattern of cheapness and mishandling of Blizzard’s extremely valuable IPs. These decisions look almost as dumb as offering Icefrog a hundred grand to make Dota 2.
We all know how that turned out, but did you guys learn from it? Sometimes I wonder.