Blizzard whisper scammers are at it again

Support Customer Support
1

Hello, not sure where to post this. I tried to right click on the name to report them in game, but I had no such option.

On this toon, Dasserlond, at 8:27 Ravencrest realm time, I received a whisper from a toon named Blizzard. The whisper is as follows:

08:27 [Blizzard] whispers: [Blizzard Administrator] GM: We depth investigation abnormal account. Please visit: (scammers URL) confirm that you are the original owner of the account, otherwise we will suspend your account.

I received this whisper twice. Peoples should be made aware that scammers are at it again. I know Blizz has been able to put up a notice about this in the past on the launcher, maybe they could do it again? I couldn’t stop to report the name right then as I was in a raid. By the time I was out of the raid, I didn’t have the option to report the name in game.

Edit to remove scammers URL.

2

It’s best to report this asap, but it’s conceivable the account has already been reported and squelched already.

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3

If that happens send a screenshot and details in an email to hacks@blizzard.com. =)

You can also send other instances of cheating to them at that email with videos and screenshots.

And I have barely seen any of those kind of spammed since like cata maybe. That’s bonkers.

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4

Thank you. Will keep this for future reference.

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5

Yw they never respond so don’t fret it if they don’t email you back. It’s more of a “send it here and we will look at it” kind of deal.

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6

That’s ok, as long as someone of importance is notified about it. I really don’t need to chat with them about it, lol. Just need them to take the info and do their thing to remove the account.

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7

I would also recommend editing your post and removing the URL so you aren’t advertising for them here.

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8

I didn’t even see that. Good catch

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9

Done! ty vm!

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10

What’s really cool now, is you get these when they action an account.

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11

You get those for language/ spam they still send you the mailbox ones for cheating.

I have a druid with 4 pages full in her mailbox. They are going to expire soon though.

12

Here’s the official support article on the subject.

(There’s a selection pulldown on that page. Select "Chat’ to see the facts about what happened in your case.)

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13

Blizzard doesn’t message you in broken English.

Their GMs also have an icon, on their name, that identifies them as a GM in game.

An example from an earlier thread on the subject:

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14

Please do report those.

If you can’t - chances are good they made a character -spammed, and immediately deleted it. That’s ok, they can run, they can’t hide :slight_smile:

To send a message like that, the chances of it being a hacked account are very very high. So you are also helping someone get their account secured so they can’t abuse it any longer until it gets recovered.

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