I tried to make a ticket with Battle.net and their system not only didn’t submit a ticket, it gave me suggestions that made no sense and then told me to ask the community. Okay community… When I go to use the flight master it doesn’t let me click on anything and essentially is broken. I have re logged many times.
Oh, you guys have literally no control over the backend of World of Warcraft? Cool.
Customer service is complete garbage in this game.
Is it just the flightmaster, or is it the entire screen that is unclickable, while your keybinds still work? I get that too often. I suggest closing your game (alt-F4) and reopening. That fixes a lot of different issues.
Yeah, the trees could stand some extra branches. The appeal of tickets try to lead you away from placing one in it, but sometimes you have to brute force a ticket for a gm to look at your issue.
Well. The standard place to start is resetting your UI. Not just a relog, but resetting it to clear through something buggy in the code. Even with a ticket, this is always the first thing they ask folks to do.
Disable your addons. If it continues, repair your client using the repair.exe tool. If it continues, reinstall WoW. If it continues, then update your OS.
Short of RDP’ing into your PC (which they will never do), there’s literally nothing CS can do for you except tell your exactly what I did.
No, the CS folks don’t have control over the back end of WoW. They have a limited set of tools and a lot of policies.
They also don’t have any control over your computer and how the game is displayed there. Nor are they allowed to give game hints.
In this case the only thing CS could have done is suggest the UI reset standards
or
You can also check out some of the threads related to Boosting and flying on the CS forum if that is relevant to your issue
And here is one on flight paths being gone/flight master not useable.
The working solution was to do the full UI reset.
Being unable to click on anything is almost always indicative of a malfunctioning or out of date addon. What is happening is the addon is producing an invisible frame in the framestack and that frame is blocking what you want to click. Disabling addons and then testing them one at a time should root out the culprit. It’s slightly time consuming, but better than a non-functional game right?
Also, which version of the game are you referring to? While Mirasol has posted about the Dragonflight issues, if this is happening in Retail or Classic, you should follow the advice above to either reset your UI or troubleshoot your addons.
Keep scrolling down and you’ll get to the button to finally submit your ticket.
Also: try deleting your cache folder.
I agree, the customer service is lacking…
But you are likely to find the correct answer here faster than waiting in the multi-day ticket queue for them to tell you what has already been posted…or even to check here for solutions
Update addons. If that doesn’t work, update drivers. My mouse once ‘decided’ to not work, and I had to reboot my computer. Sometimes weird things happen. Good luck to you, OP.
People will get better response here or should I say responses period compared to customer service.
It’s almost as if .
Player: Hey customer service I have this problem .
CS : Sorry customer service is not our job
Player:
Does it say “You have no connections with this flight point,” or something like that? Some flight masters work like that.
Also, being told to ask the community is terrible advice.
Yes and no. Blizz does not allow the GMs to give game hints, explain drop rates, etc. For those things someone would need to ask the Community or consult a site like Wowhead.
For this particular instance, I am not sure they even managed to put in a ticket. I think they got stuck in the non-ticket self help loops.
This is likely a tech support type issue caused by addons. Blizz does not support addons, in that they won’t help get them working, but they can certainly point people to the UI reset article which resolves 95% of these sorts of issues. I just don’t think the OP got that far in the system to even put in a ticket.
It gets solved far faster just asking about it on the CS forum, or even here.
My ticket to swap character names between an alt I’ll never play and my main is open a week now… Guess they dont want my money.
I had a harassment ticket opened for nine days that they never responded to. The person in question got tired of creating new accounts to block, so I finally just closed the ticket. I was quite disheartened.
If it’s been open a week, then they should be close to handling your ticket thankfully. Make sure that you’ve added the appropriate funds to your battle.net balance so that they can facilitate the swap too as per this:
Payment methods are saved with my Bnet account so that should be enough unless it clarifies I need bnet balance only. But I read it can be both?
Do you have a link for that by chance? The support article specifically says battle.net balance which is why I mentioned it.
To be clear, you can buy a name change with either, but for a name swap (something you need a GM for) you need the funds in your battle.net balance according to the article.
Unfortunately queue times are very long. They’re averaging 7-8 days. Having three distinct versions of WoW (Retail, Classic WOTLK, Classic Pre-WOTLK) puts a strain on their resources. You’ll get a response, and likely soon given how long it’s been since you put in the ticket. Hang in there. 
Since you’re going to be making use of a name change service (albeit via the GMs and not the automated system), they must see that your Battle.net account has enough balance to pay for those changes. What they do is swap the names for you and deduct the Battle.net Balance via their in-house tools. They can’t access your credit card information to do so.