i noticed on my account my mr chilly was not able to be summoned. i made a ticket and they just keep saying that I somehow released him. he is not a battlepet is a promotional pet given to people around 2009 - 2010! i clearly have him and yet they are like no you got rid of him. that is NOT possible. hes not even that kind of pet.
its like saying to someone who has the netherwing welp from the deluxe edition of tbc sorry but you released it.
what do i do!? they stole it from me! i earned him all those years ago wtf
If you can reopen your ticket, saying you need more help,if not open another ticket explaining everything clearly, please remember they will only go by their records in the system, an SFA may be able to shed more light in the morning.
I have Mr. Chilly. He was a promotional giveaway back when BattleNet was introduced as an incentive for players to merge their accounts into a BattleNet account.
He is a battle pet, meaning he has combat skills and can be added to battle pet teams. But, according to the pet journal in game, he cannot be caged or released.
The only thing I can think of possibly happening here is that you have another BattleNet account somewhere that actually has Mr. Chilly on it.
I’m asking on this, Felina. I know you had it - but the GM was correct, it shows released.
That doesn’t necessarily mean YOU release it. The system can as well if it thinks the account isn’t eligible. That’s tech on our end related to how accounts are marked for certain things.
Exactly what - if anything can be done, that I’m not sure, but I’m trying to run down an answer. What we cannot do is just restore it, it would just poof again if my theory is correct.
Based on how Orlyia worded her request, she wanted to know when the ticket was in. I could be wrong, but that makes it sound like she had a plan for it before it was answered.
as Cyntaria said Mr Chilly was a promotional pet given to people who merged their accout into Battlenet. thats also how i got him all those years ago.
i dont have any other battlenet account, this is the only one ive ever had. i even have my expansion boxes for it still.
all the replys to my tickets said i released him which according to what the pet journal says he cannot be released. but they accused me of releasing him. that is not possible.
where would you want me to post a ticket? ive done it in game around 10 times.
please link if there is some other location you want me to open a ticket and about what topic.
Did you check if you have the “unhatched” item somewhere in a bank? Mr. Chilly came as “item” that was only consumed on the 1st character, the others got the item but couldn’t use it.
it was years ago back when the promo came out. i got him on Kymera - Quel Dorei. he is listed in my pet journal with a yellow name but the summon says locked.
Thank you, I’ve set that ticket aside for the person that requested it.
Do you remember having issues getting this and having to put in a ticket? I think that’s the information they were actually after, but thank you for submitting that.
thank you, let me know if you need anything else from me.
issues getting the pet?
i got him back then as intended but during certain expansions releasing he would bug out and i had to have a GM restore him.
i dont know why he was buggy. it was linked to the battlenet merge promo which was new so maybe thats why. im not sure.
i also dont think he was ever intended to be a battlepet so creating that system may have bugged him out since he cant actually battle.