Blizzard doesn't respond to tickets anymore?

Didn’t they axe like a like portion of workers a couple years back?

There were Customer Support layoffs in 2011, but the workforce has grown since then, and is bigger than it was that year.

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In IT and eSports, CS was unaffected in 2019, the last cut was 2012, and they started hiring again after that.

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Yes, but none were from Customer Support.

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In addition to the good info given, out of that 800 laid off, only a few over 200 were from Blizzard. As others said, not CS. I think out of them all about 14 came out of the CS team.

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