I’m sorry, Natalaya, but I didn’t make you do anything of the kind. I didn’t ask you for the other character’s name. The most I said is that your friend should have reported the original incident themselves.
All I said was the story you were presenting here wasn’t accurate, since your original post claimed that you were the original focus at the start and the information you were saying elsewhere didn’t match up. The point being, if this was a different person the reports need to come from them about what they experienced.
As I said, I went back a couple of weeks. The incident you are referring to seems to have happened before that. Since you never mentioned your other character’s name in any of the chat I did review how was I to know it was another character of yours?
Which is the problem. As I stated before, you both have been what is considered mutually combative. In order to establish ongoing harassment we have to be able to establish a pattern of behavior. We do that by showing you as an unwilling participant, meaning you place the person on ignore and don’t engage with them and report the behavior.
You don’t send them whispers, or taunt them about a forum post you’ve made and you don’t talk about them publicly.
That isn’t how this works. You posted on a public forum, I reply publicly. If you wanted a more private discussion with Support the only way to do that would be to submit a ticket.
Which we understand. We get lots of folks here who aren’t sure what they need to do. Providing a general outline of the issue (i.e. there is a guy in-game who continues to harass me, disparage me in public, etc… I’m not sure what to do about it) would have been enough.
I’m sorry if you feel that I slandered you, Natalaya, but things weren’t lining up with the story you were telling here. I tried to be as vague as possible.
That isn’t how it works. We go off of reports. People are welcome to say practically anything in-game, we don’t police chat or otherwise intervene unless it is reported. If it is reported and it violates policy, then action may be taken such as a silence, suspension or even account closure for persistent violations.
That isn’t actually true. I ran chat on several characters, but as I had no reason to believe that the story you were telling, that the person originally harassed which started all of this was one of your characters, I had no way to tie that together.
Then please report it. If you are having trouble using the URL that has been provided several times in this thread then that is what we should be focusing on. I haven’t seen a single ticket on this yet.
Simply ignoring may not, but it is a start and what needs to happen for ongoing harassment investigations.
That hasn’t been what is happening. You are right, I didn’t see the original exchange that started this whole thing, with that character and who said what. I have gone back now.
The person in question used /Laugh at you. That was it to start.
You whispered them asking why they were laughing, including an lol. They emoted a few more times, /laugh and /rofl. They /spit after you said “a bit special I see”. The exchange stopped after that.
It picked up about 2 days later when you sent them a whisper. Something “tryhard frost mage” - which quickly devolved into an argument between the two of you. After that you contacted them later on this character and it has since continued to escalate. So while I absolutely do not condone anything that this person may have said, this didn’t start in a vacuum.
So, again. These are the steps to follow.
- Place them on ignore.
- Do not engage with them.
- If they contact you through another account, through other people or talk about you as you have described in public, report it using the Ongoing Harassment ticket.