Been contacting CS to resolve an issue since February, now it’s too late to help me?

[Nishand-shadow-council]

I opened one ticket about this.

Blazing Hippogryph Twitch Drop Not Dropping into my Journal

Hey all, We’re aware of this issue with claiming the Blazing Hippogryph through Twitch and our engineers are investigating it. Thank you for the screenshot of the server error as well, that is part of the investigation. If you haven’t already please submit a ticket stating that you claimed it but haven’t received it.