Collector Marissa won’t take my Neglected Souls. Literally unplayable.
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I have had this issue as well for two retrieval requests. The other was the broken cat in Bastion. One possibility is it could be the way our skills affect the game? I had used Divine Steed both times. I grabbed another soul, returned by walking, and it accepted all of my souls.
2 Likes
This was the answer for me Thank you!! I used Divine steed as well and it made the turn in point go away…grabbed another spirit and it came right back and I was able to complete it.
Apparently Druid Travel form has a similar effect. I was able to turn it in when I walked it in like you said. Thanks!
1 Like
Commenting to add that today, same issue and fix. Divine steed broke it, grabbed a soul and returned on foot and it was fixed. This seems to have a set cause, so a fix would be hopefully on the way soon?
Unfortunately, my quest bugged so hard when I used Divine Steed that I was unable to click on any more souls. I tried running far out of the WQ zone and the souls never despawned and I was still unable to turn in or grab more. I took the FP back to Sinfall and the souls finally despawned. Flew back out, ran to the WQ and was able to grab eight more souls and turn in, on foot, of course.
5 Likes
Still bugged. Haven’t had any issues with this quest before, including mounting, Divine Steed, or using bubble. Today, however, it refused to take souls, and I had to leave the area to reset.
I was unable to turn in souls if I was on flytrap the Abom. I logged out and back in and they all despawned off me… All 7. I tested 1 off of flytrap hoping it would trigger the rest. It does remove the debuff, just doesn’t give you credit for the quest. Be safe, walk them in.
Running into the same issue. I get credit for Ghoul and collecting the chain. Still not accepting my ghosts.
This is still bugged for me as well as a shaman - in addition to being in wolf form I was also in combat when I initially tried to return the ghosts.
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Might need to make the quest area bigger - If you have souls and go outside the quest area they just disappear. I had all 8 ready to turn in, blinked away from a mob and they all vanished.
BS is bugged,. Yippee
This is still bugged. I reloaded. I got out of the game came back. She’s not accepting the souls. I hate to be that person, but for a pretty sparse content expansion you would think this kind of stuff wouldn’t be happening. I cannot recall a more buggy expansion.
2 Likes
I had to log out and collect the 8 souls again for it to work, try that
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I also had to log out and collect all eight again, this has been a bug for months why hasn’t it been fixed? what a waste of time
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Another person experiencing the bug. I tried to turn in in combat and in soulform.
I’ve run into another bug, though it may be a case of working as intended. Each soul you collect gives you a debuff that causes you to take more damage. If you dispel that debuff, say with a Pally bubble, you will bug the quest. Best thing to do is hearth out, come back and reacquire the necessary souls, 1-2 at a time, turning them in before your stacks get unmanageable. Do not dispel the debuff!
Had 8 souls, used Divine Steed, ran to turn in mount and the yellow circle for where to turn in the souls disappeared and nothing I did let me turn in the souls. Had to log out of the game to despawn the souls attached to me, log back in and recollect them. If I don’t use Divine steed quest works fine. Was able to immediately reproduce issue using Divine Steed again.
Cannot turn in any souls under any circumstance. Tried reloading and relogging.
Quest is bugged, and has been since launch.
Reported in November. Still bugged at the end of January. Thanks for wasting my time.