Hello, I was listing auctions and certain items were being purchased as soon as it was listed leading me to believe there was a bot auto buying anything that was deemed enough of a profit. It was a level 1 character that sits at the auction house all day. I ended up using the right click report feature for cheating and reported them as a bot but the option kept showing my same ticket so I pressed it multiple times leading to many copies of the same report. I was given a 3 day temporary ban because of this and anything I do to appeal this gets shot down immediately. This basically makes me never want to use the report feature again or ever contact blizzard in anyway because it flags my own account for your incompetent action against it. Bots are running rampant on Whitemane Alliance and I was trying to report them and I’m the one who ends up banned. Never again will I report what I think is a bot, gold selling websites spamming me, etc. because you might end up banning me instead for using the feature to much. Thanks for nothing.
What makes you think that you were suspended for reporting someone? That’s not typically the sort of specifics that Blizz provides.
By your own admission you stated you reported the same person multiple times. Sounds like spamming to me. You only need to report once. They likely get enough reports as it is, they don’t need multiple reports on the same person once
So a 72 hour ban is the justified penalty for using the report feature multiple times on an obvious bot lol… ok. I’ll take my punishment and move along.
there are addons which will do that.
using addons, does not make a player a bot.
You can’t use addons that automate the game for you… that is against TOS.
Did you use right click report? That only allows one report per account so it can’t be spam.
If you were submitting actual tickets through the support system then yes, they can ask you to stop. If you don’t you get penalties.
There are addons that make AH processing easy but still require the person to click a button to purchase. The fast sorting and filtering though expedites it. Not botting, but certainly fast. Not against the rules.
Yes, I use the right click report feature, it let me submit it multiple times and I thought it wasn’t working because I wasn’t getting a confirmation
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You don’t know that it is a bot. You have your suspicions, but it could just as easily be a legitimate player who goes hardcore on playing the AH. Without the logs that only Blizzard has access to, you don’t know the precise answer.
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If you right click and report, it will save that reasoning. It does not mean that your report didn’t go through. Once is enough, just know that these things are researched by Blizz and they will be sanctioned if the account does prove to be doing naughty things against the ToS. It will not be a finger snap and POOF! all fixed.
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This is a player helping player forum. It is not a place to try and work around the response to your ticket as there are no GMs here who can do anything about it. Also, just be forewarned that discussing tickets and punishments are against the rules of the forums.
Interesting that you say that. Were you ALSO using the ticket system?
The right click system auto blocks multiple reports from the same bnet account to prevent abuse and spam.
If that has changed then it is a VERY new thing.
I’m not trying to get around my punishment, but saying it’s not a reasonable one at all and makes little to no sense to punish someone for trying to report what I thought was a bot. My intentions were to flag a bot and they basically weren’t taken into account at all but rather immediately punished for using the system incorrectly.
Unless you were using the in game system with friends, or multiple bnet accounts to abuse reporting, nothing should happen to you. They really want you to report possible abuse/rule breaking.
Abusing the reporting system is rare, but does happen, and it requires a fair bit of proof. Using ONE bnet account to report causes no issues as it mutes extra reports. Using multiple accounts can be seen as abuse of the reporting system.
I don’t normally use the report feature so yes I spammed it because I thought I found a bot. I am unfamiliar with how it works, I didn’t know what botting category should go to so I tried to flag him as a bot under the 4 different categories, cheating, name, language, and the other one. It was my mistake but I still feel this punishment is unreasonable and trying to warn others not to make my same mistake. 
Right click report for cheating. If you think you found something that is too complex to report via right click, you can research it and then submit your findings to the email hacks@blizzard.com
I was unaware that a single account could submit reports via multiple right click categories though and still have them count. Interesting…
Yeah, I just should have only reported it once ad cheating and been done with it. I thought the ban was originally for spamming firework’s but the response basically said it’s for the reporting. The only reason I shared details about the ticket is because it was asked in forums, I can edit them out, I didn’t know it’s against forum rules sorry.
I’m sorry, Gluino, but I don’t see anything about reporting a user multiple times. I do see an ongoing harassment situation where a character on your account repeatedly contacted another player using extremely inappropriate language. Then circumventing ignore when they used it to continue the harassment on a different character.
The Manager that contacted you through your appeal did mention it was for harassing another player. They also warned against account sharing, as you originally said that a cousin was playing on your account and may have done something.
If you do encounter someone you believe to be violating policy I’d encourage you to use the systems that are available to you.
While discussing specific disciplinary actions is against the forum rules - this forum is for answering questions about policy, rules, etc. When done politely and when one is genuinely seeking info, it won’t get you in trouble.
Edit reads Vrak’s post
OH.
Hmm, so my cousin circumvented an ignore? And got on my account and spammed them further? The ticket response I was given mentioned it’s for reporting multiple times so this is very confusing.
Vrak can see your whole account history, tickets, interactions, and even when and where you log in.
Account sharing is not allowed and if someone else is on your account, you are responsible for their actions because you did not keep your account secure (unless a hack/compromise can be proven).
Except it wasn’t an obvious bot.
It was someone using an addon like TSM to locate and buy auctions at a deal price.
Using an addon does not make someone an “obvious bot”.
Also, yes, reporting someone multiple times will get YOU a ban, which is well deserved. I seriously doubt you “pressed it multiple times by mistake”.